Mesleki Yabancı DilBusiness English
Basım Tarihi
2024-09
Sayfa Sayısı
344
Kapak Türü
Karton
Kağıt Türü
1.Hamur
Basım Yeri
Ankara
Stok Kodu
9789750294556
Boyut
16x24
Baskı
3
Öğr. Gör. Güven ÖZAL
İÇİNDEKİLER
Content
Sunuş
9
İkinci Baskıya Ön Söz
10
Üçüncü Baskıya Ön Söz
11
Ön Söz
13
UNIT 1 GENERAL INFORMATION
21
Common English Contractions
23
INFORMAL English Contractions
24
Expressing the date
24
WORLD TIME ZONES
27
THE PHONETIC ALPHABET (NATO – International Radiotelephony Spelling Alphabet)
30
CHECKING SPELLING
30
ASKING FOR REPETITION AND CLARIFYING
31
UNIT 2 PHONE CALLS
33
RECEIVING CALLS TELEFON CEVAPLAMA
35
Emergency Phrases Acil durum cümleleri
35
Answering at a switchboard Santralden cevaplama
36
Answering in an officeat a private number. Ofisten yada özel bir numaradan cevaplama
36
Answering by giving a telephone number Telefon numarasını söyleyerek cevaplama
37
Asking caller's identity Kimin aradığını sorma
37
Identifying yourself Kendinizi tanıtma
38
Asking the caller to hold Arayana beklemesini söyleme
39
Connecting the caller Arayanı bağlama
39
Requesting a particular personservice Özel bir birimi yada kişiyi isteme
40
The person being called is not freeavailable Aranılan şahıs müsait değil yada mevcut değil
40
MAKING CALLS ARAMA YAPMA
42
PROBLEMS
43
Phoning Directory Enquiries (Directory Assistance) Bilinmeyen numaraları arama
44
Dealing with faulty / bad connected calls Yanlışlıkla arandığınızda veya hattın kötü olması durumunda üstesinden gelme
44
Having difficulty in obtaining a number for someone Birisi için arama yaptığınızda numarayı bağlama da güçlük çekme
45
ON THE TELEPHONE 1
50
ON THE TELEPHONE 2
51
ON THE TELEPHONE 3
51
UNIT 3 MESSAGES
53
Taking messages
55
Summarizing a message orally.
62
PREPOSITIONS: IN – ON – AT
69
UNIT 4 APPOINTMENTS
71
SOCIAL APPOINTMENTS
78
DIALOG
86
UNIT 5 RESTAURANT RESERVATIONS
87
UNIT 6 HOTEL RESERVATIONS
99
ARRIVING AT A HOTEL
106
UNIT 7 AIR RESERVATIONS
111
KEY LANGUAGE
115
PASSPORT CONTROL
118
AIRPORT ANNOUNCEMENTS
121
UNIT 8 CONTACTS AND INTRODUCTION
129
UNIT 9 SCHEDULES
137
UNIT 10 DEALING WITH PROBLEMS
143
UNIT 11 REGULATIONS AND ADVICE
157
UNIT 12 BANKING AND FINANCE
165
UNIT 13 ASKING AND GIVING DIRECTIONS
173
ASKING THE WAY 1
175
ASKING THE WAY 2
176
DIRECTIONS
177
EXAMPLES
179
UNIT 14 BUSINESS LETTERS
183
BUSINESS LETTER FORMAT
189
ELEMENTS OF A BUSINESS LETTER
190
BUSINESS LETTERS EXAMPLES
195
UNIT 15 MEMORANDUM
205
MEMORANDUM SAMPLE 1
208
MEMORANDUM SAMPLE 2
209
MEMORANDUM SHEETS
209
MEMORANDUM SAMPLE 3
211
MEMORANDUM SAMPLE 4
211
MEMORANDUM SAMPLE 5
212
MEMORANDUM SAMPLE 6
212
MEMORANDUM SAMPLE 7
213
MEMORANDUM SAMPLE 8
213
MEMORANDUM SAMPLE 9
214
MEMORANDUM SAMPLE 10
214
MEMORANDUM SAMPLE 11
215
UNIT 16 MAKING EXCUSES
217
SORRY SENTENCES
220
UNIT 17 GIVING AND RECEIVING INSTRUCTIONS
221
SUPPOSE
224
UNIT 18 MAKING COMPLAINTS
225
UNIT 19 INTERNATIONAL FREIGHT TRANSPORTATION
233
INTERNATIONAL FREIGHT TRANSPORTATION
235
SHIPPING DOCUMENTS FOR INTERNATIONAL TRANSPORT
236
1. Commercial Invoice (CI)
237
2. Bill Of Lading
239
Functions of the AWB
244
3. Letter Of Credit
248
FLOW CHART OF A LETTER OF CREDIT
249
4. Freight Insurance
249
5. Certificate Of Origin (CO)
250
6. Customs Declaration for Exporting and Importing
251
HS CODES
252
7. Packing List
253
OTHER DOCUMENTS
255
DELIVERY METHODS IN INTERNATIONAL TRADE
267
UNIT 20 WELCOMING VISITORS
273
GREETING VISITORS
275
RECEPTION TASK
277
Callers
277
UNIT 21 MEETINGS
279
1. DEFINITION
281
2. PREPARATION
281
3. AGENDA
281
1. GETTING STARTED
282
2. TALKING ABOUT DISCUSSION ITEMS
283
3. ADDING AN EXTRA POINT
283
4. MOVING ON
283
5. PRESENTING OPTIONS
284
6. INSISTING ON A POINT
284
7. CLARIFIYING A COMPLEX POINT
284
8. MAKING A SUGGESTION–PROPOSAL
285
9. GIVING FEEDBACK
285
10. CHECKING FOR CONSENSUS
285
11. ASKING FOR OPINIONS AND FURTHER OUTPUT
286
12. EXPRESSING AGREEMENT
286
13. ASKING FOR AGREEMENT
286
14. EXPRESSING DISAGREEMENT
286
15. EXPRESSING ALTERNATIVES
287
16. CLOSING THE MEETING
287
UNIT 22 ASKING AND OFFERING HELP
291
FOR SAYING “THANK YOU“
296
UNIT 23 WORK SAFETY
297
WHAT IS WORK SAFETY?
299
SAFETY SIGNAGE
300
Workplace Safety Dialogues
306
UNIT 24 BRITISH VERSUS AMERICAN ENGLISH
311
BRITISH ENGLISH VS. AMERICAN ENGLISH
313
Vocabulary differences
316
APPENDIX A
321
APPENDIX B
325
APPENDIX C
326
APPENDIX D
327
APPENDIX E
328
APPENDIX F
329
APPENDIX G
335
REFERENCES / ACKNOWLEDGEMENTS
339
Yazar Hakkında
343
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Bonus Card ( Garanti - Teb - Denizbank - Şekerbank vb. )
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1
334,65
334,65
Cardfinans ( Finansbank )
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334,65
Maximum Card ( İş Bankası - Ziraat Bankası )
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1
334,65
334,65
Worldcard ( YKB - Vakıfbank - Anadolubank - Albaraka )
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1
334,65
334,65
Diğer Kartlar
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1
334,65
334,65